Refund Policy

Return Eligibility

• Returns or refunds may be requested within 30 days of order receipt
• We accept returns for both defective and non-defective products
• Items must be unused and in their original packaging
• Products should be in the same condition as when shipped

Shipping Costs

• Standard return shipping fees are the responsibility of the customer
• Free return shipping for defective items or incorrect orders

Refund Process

• Refunds will be processed after the returned item is received and inspected
• All refunds will be issued to the original payment method

Additional Assistance

Should you require further support during the return or refund process, please don't hesitate to contact our customer support team. Konalio is committed to ensuring your shopping experience exceeds your expectations.