Shipping Policy
Main Shipping Options
- Free Shipping: Offered for orders above a certain threshold. For example, free shipping on orders over $50.
- Flat Rate Shipping: A fixed shipping fee regardless of order value or weight. For instance, $5 shipping on all orders.
- Real-Time Carrier Rates: Shipping costs calculated based on the order's weight, dimensions, and destination.
Shipping Times and Methods
- Standard Shipping: Typically 3-7 business days
- Express Shipping: Usually 1-2 business days
International Shipping
- List of countries eligible for international shipping
- Information on potential customs duties and taxes
Returns and Exchanges
- Return/exchange window (e.g., within 30 days of delivery)
- Clarification on who bears the return shipping cost
Other Key Points
- Order processing time (e.g., orders shipped within 1-2 business days)
- Tracking information availability
- Policy for damaged or lost items